AI receptionist for dentists and dental clinics The phone rings at 8:00. The dental nurse is at the chair.
Mornings are full of patients with toothache, cancellations and price questions – right as the clinic gets going. Noa answers in your clinic's name, transfers urgent patients following your rules, answers about prices and out-of-hours care, and has cancellations and requests ready in your inbox.
What customers call about.
And what Noa does with it – based on what you've taught her and the connections you've switched on.
I've had toothache all night and can't chew. Can I come in today?
TransfersNoa follows your rules for urgent calls: transfers to the clinic, or takes a message straight away if nobody can.
How much is a check-up with X-rays, and what does my insurance cover?
AnswersYour price list and what you've written about reimbursement are in her knowledge. She answers herself.
I can't make my cleaning on Thursday.
Takes a messageCancellations land as a message straight away, so you can give the slot to someone else.
Who do I call at the weekend if it gets worse?
Can send SMSShe gives the out-of-hours dental service number from your knowledge – and can text it if the patient asks.
My son needs his first appointment with the children's dental service – is that you?
AnswersQuestions you've answered in her knowledge she handles. The rest she takes as a message.
From call to inbox.
A patient calls on a Monday at 7:58, before the clinic opens.
- Noa
The Dentists on Torvet, this is Noa. How can I help?
- Maja Thomsen
I've had a sore tooth all weekend, and now my cheek is swollen.
- Noa
I'm sorry to hear that. Are you a patient with us?
- Maja Thomsen
Yes, with Line.
- Noa
The clinic opens at 8, and urgent slots are given out first thing. I'll pass this on now, and they'll call you as soon as they're in.
- Message for the clinic
- Maja Thomsen
Thanks, that's great.
Toothache and swollen cheek – wants a slot today
Patient of Line's. Sore tooth all weekend, now a swollen cheek. Wants an urgent slot today and is waiting for a call.
A made-up example. What Noa says depends on what you've taught her. SMS is only sent if you've switched it on.
Connected to what you use.
You switch connections on in the app with your own account. It takes a few minutes.
Google Calendar
If you keep consultations or teeth whitening in a Google calendar, Noa can book them within your rules.
Outlook
The same booking in an Outlook calendar.
Without a connection: Noa isn't connected to Opus Dental, TandSoft or other dental practice systems and never sees patient records. Appointment requests and cancellations become messages with the whole conversation written out, so the dental nurse books in your own system.
See all connectionsNoa Voice and one inbox.
Noa Voice takes the phone. The inbox gathers calls, emails and website forms, so everything is in one place.
Urgent patients by your rules
You decide what gets transferred, and when. Noa follows the rules – and writes a message when nobody can take it.
Answers about prices and funding
Your price list, insurance reimbursement and what a check-up includes – teach Noa once.
Cancellations and requests ready
With name, number and wishes written out, so the dental nurse can book in your system in a moment.
Answers outside opening hours
In the evening and at weekends with your opening hours and the out-of-hours dental service number.
The same price for every industry.
Noa Voice can be bought on its own – you don't need any other plan. No lock-in, and we set everything up within 1 working day.
Noa Voice Basis
The good AI model.
incl. VAT
incl. 300 minutes a month
Then €0.27/min · you set the cap
Noa Voice Pro
Fastest and smartestThe fastest and smartest AI model.
incl. VAT
incl. 300 minutes a month
Then €0.33/min · you set the cap
Included in both
- 300 minutes a month
- A Danish number, set up by us
- You keep your own number
- Answers around the clock
- Answers from your knowledge
- Transfers to the right person
- Takes messages to your inbox
- The whole conversation as text
- Take over a call from the app
- Knows your industry from day one
- Hold music when she transfers
- Recognises customers who have called before
- Waits her turn, as in a Danish conversation
You set a cap for extra minutes (€65/mo by default). Once it's reached, Noa only takes messages for the rest of the month.
No lock-in. We set everything up within 1 working day. Want to see it first? Book a demo
What people ask.
Can Noa book in our dental practice system?
No. She isn't connected to Opus Dental, TandSoft or other dental systems. Appointment requests and cancellations become messages in your inbox, and you book them yourselves. If you keep some appointments in a Google or Outlook calendar, she can book those.
How does she handle urgent patients?
By your rules: you decide whether urgent calls are transferred straight away, and at which times. Otherwise she takes a message that lands in your inbox straight away. She doesn't judge how serious it is herself.
Does Noa give dental advice?
No. She only answers practical things from your knowledge – prices, opening hours, out-of-hours care. Questions about symptoms become a message for the clinic.
Can she tell callers our prices?
Yes, from the price list you give her. They're the same prices you already show on your website and in the clinic.
Where is our customers' data stored?
The app, the database and the files are on servers in the EU, and all traffic is encrypted. For telephony and Noa's AI we use a few sub-processors – they're all on the list of sub-processors, and you get a data processing agreement.
Do we have to change our phone number?
No. We set up a Danish number for you with Noa on it, and you forward your own number to it through your phone company – for example only when you don't pick up, or outside opening hours. Customers call the number they already know.
What does it cost if we get a lot of calls?
300 minutes a month are included. After that it costs €0.27 per minute with Basis and €0.33 with Pro, incl. VAT, up to a cap you set yourselves (€65 a month by default). Once the cap is reached, Noa only takes messages for the rest of the month, so the bill never surprises you.
See also.
Physiotherapists and clinics
You treat, Noa takes the phone: books in EasyPractice, answers about referrals and takes cancellations.
Read moreHair and beauty salons
The client in the chair comes first. Noa answers the others, books in SimplyBook.me or your calendar and takes cancellations.
Read moreAccountants
VAT deadlines, annual accounts and “did you get my receipts?” – Noa answers, books meetings and transfers to the right accountant.
Read more
Let Noa take the morning calls.
Noa Voice costs from €93/mo incl. 300 minutes, with no lock-in. We set up the number, you forward yours – and she picks up.